【IN FOCUS】Citizen’s Participation Makes the Future of the City
The importance of the citizen as the main character of the city is reflected in every aspect of city life. It is only by working with the citizens and listening to their voices that the cities can grow faster and serve the people better. As an award that promotes urban innovation, Guangzhou Award appreciates these excellent initiatives that promote cooperation between government and the citizens. Let's review these excellent initiatives together with Guangzhou Award Secretariat!
Initiatives of Guangzhou Award
A Smart City Decision Support System: Improving Service Performance, Accountability and Citizen Satisfaction
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Ashkelon is dedicated to strategic principles in citizen participation and feedback, smart governance and the sustainability of “Green Management”. The successful outcome of our pilot project shows that the Smart Decision Support System has a direct positive impact on improving resident quality of life. Follow-up surveys show a steady increase in citizen satisfaction at all levels of service. The drive to improve our behavior and efficiency in public services underscores the importance of follow-up and accountability in response to needs of local citizens… (Read more)
Collective Decision-making System “VMESTE!” (“TOGETHER!”)
Open City Council: The 4 Dimensions in Public Transparency
Tel Aviv, Israel
The Tel Aviv-Yafo Municipality Residents Club - "Digitel"
Tel Aviv-Yafo will enable clients to choose the communication channels that are most convenient to them for receiving information and services, and will encourage continuous and accessible use of the digital connection with them. It will also initiate proactive provision of information to clients, facilitate the digital delivery of all its services, make use of cutting-edge technologies to create high quality and customized services, enable its clients to take part in a democratic dialog regarding social issues both on the municipal website and through additional means, which enables the municipality to involve residents in initiatives, activities, events and plans… (Read more)
Case around the world
London, United Kingdom
Smart London Plan
(Editor: Ke Xintong)